Privacy Policy

Last updated: February 15, 2026

1. Introduction

DocFather ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our document processing service.

2. Information We Collect

2.1 Account Information

  • Telegram user ID and username (when using our Telegram bot)
  • Email address (when using our website)
  • Payment information (processed securely by Stripe)

2.2 Usage Data

  • Types of operations performed
  • Timestamps of service usage
  • Error logs for troubleshooting

2.3 Documents

Important: We do NOT permanently store your documents. Files are:

  • Processed in memory or temporary storage
  • Automatically deleted immediately after processing
  • Never used for AI training or any other purpose

3. How We Use Your Information

We use collected information to:

  • Provide and maintain our Service
  • Process your document operations
  • Manage your subscription and payments
  • Send important service notifications
  • Improve our Service based on usage patterns
  • Prevent fraud and abuse

4. Data Sharing

We do NOT sell your personal information. We may share data with:

  • Stripe: For payment processing
  • Anthropic (Claude AI): Document text is sent for AI processing (not stored)
  • Cloudflare: For hosting and security

All third-party providers are bound by strict data protection agreements.

5. Data Security

We implement industry-standard security measures:

  • HTTPS encryption for all data transmission
  • Secure cloud infrastructure (Cloudflare Workers)
  • No permanent document storage
  • Regular security audits

6. Data Retention

  • Documents: Deleted immediately after processing
  • Account data: Retained while your account is active
  • Usage logs: Retained for 30 days
  • Payment records: Retained as required by law (typically 7 years)

7. Your Rights (GDPR)

If you are in the EU, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your data ("right to be forgotten")
  • Export your data (data portability)
  • Object to data processing
  • Withdraw consent at any time

To exercise these rights, contact us at [email protected]

8. Cookies

Our website uses essential cookies for:

  • Authentication and session management
  • Language preferences

We do not use tracking or advertising cookies.

9. Children's Privacy

Our Service is not intended for users under 16 years of age. We do not knowingly collect information from children.

10. International Data Transfers

Your data may be processed in servers located outside your country. We ensure appropriate safeguards are in place for international transfers.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or service notification.

12. Contact Us

For privacy-related questions or concerns: